Who we are
The team at Tracy Walton & Associates consists of the founder, an operations manager, and several teachers. Our work in teaching practical methods to provide safe massage to medically complex clients is the heart of what we do. Privacy and confidentiality are strongly-held values, and we are careful with the information we gather from students and inquiries that come to us via our website.
Information we gather about you may include
Headshot/Photograph (Applies only to those registered for the small-group Oncology Massage Therapy Advanced Mentorship program. For this program, we collect a headshot from each participant. This and a short, professional bio are used in the class directory, which is shared with all participants.)
When you first make contact.
When you make a general inquiry from our website, you fill out a form, which asks your name, email address, phone number (optional), where you’d like to train, and ask your question. This form gets sent to us by email to which we respond. Unless you specifically ask to be added to a mailing list, we simply file your inquiry.
When you register for a course.
When you register for our course online, you fill out a form through our merchant platforms (PayPal or Stripe), which include fields such as name, address, phone number, email address, emergency contact information, payment information, how you learned about us, and so on. Upon submitting your purchase, we are issued an email with this information and we send you registration confirmation and workshop details. With online registration, we do not have access to your credit card information and it is not stored locally.
During and after a course.
During some of our courses, you are offered the opportunity to share your contact information (name, street address, phone, email) with other students. In some courses, we also ask if you are willing and eager to share that contact information with prospective clients who contact our office seeking massage therapists referrals. You have the option to say yes or no to sharing your contact information, and you can always change your decision later. That information is stored in our database of trainees.
Because we offer Professional Continuing Education for Massage Therapists, and there are some reporting and record-keeping requirements from the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) and for certain states, we are required to maintain registration and attendance records. That information is stored in our database of trainees.
You may also be asked for your massage therapy state license number. This is used for reporting to CE Broker (for Georgia and Florida licensees) and to the NCBTMB (for New York state licensees).
Following our course, your email address is added to a secure web marking platform (currently Constant Contact) from which you will receive additional course lessons and reinforcements of previous concepts via email. With each email, you are offered the option to unsubscribe from these follow-up lessons, by clicking “unsubscribe” at the bottom of the message.
We do not rent or sell your contact information to anyone, for any reason.
The Team at Tracy Walton & Associates